Privacy Policy  

Last Updated: [05 Mar 2026]  

Serik Realty (“Serik Realty,” “we,” “us,” or “our”) operates the website  www.serik.ca (the “Website”) and provides real estate brokerage services, including buying, selling, leasing, marketing, and related real estate advisory services across Canada.  

We are committed to protecting the privacy, confidentiality, accuracy, and security of the Personal Information you provide through our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using our Website or services, you agree to the practices outlined in this Privacy Policy, which comply with Canadian privacy laws, including PIPEDA, and relevant real estate regulations, including MLS®, PropTx, and VOW rules.  

Information We Collect  

Personal Information:  We may collect information that directly identifies you, including your name, contact details, property preferences, financial information for mortgage pre-qualification, government-issued identification (if required), and communication history such as emails, messages, and call records.  

Technical Information:  We may automatically collect technical data when you use our Website, including your IP address, device type, browser type and version, pages visited, time spent on pages, and click patterns.  

Cookies and Tracking Technologies:  We use cookies and similar technologies to enhance Website functionality, analyze usage patterns, personalize your browsing experience, and support marketing and advertising efforts. You can disable cookies in your browser, though some features may not work properly if you do.  

How We Use Your Information  

Your information is used to provide and improve our real estate services, respond to inquiries, schedule consultations or property showings, process transactions, connect you with professionals such as lawyers, mortgage brokers, or inspectors, deliver property updates and newsletters (with consent), and detect or prevent fraud.  

VOW Best-Practice Usage:   
To comply with MLS®, PropTx, and VOW regulations, information collected may also be used to:  

• Provide authorized access to property listings to registered users.  
• Monitor and ensure proper use of listing data in accordance with VOW rules.  
• Transparently display brokerage identity while allowing secure access to listing information.  

We only use your information for the purposes it was collected, unless legally required otherwise.  

Marketing Communications  

With your consent, we may send newsletters, property alerts, promotional offers, or event invitations. You can unsubscribe at any time via email, SMS, or the “unsubscribe” link in communications. Service-related communications, such as transaction updates, cannot be opted out of while you are an active client.  

Sharing and Disclosure  

We do not sell or rent your personal information. Your information may be shared in the following ways:  

• MLS®, PropTx, and VOW Platforms: To comply with real estate regulations and VOW best practices, your personal information and listing activity may be used to provide authorized access to property listings, monitor compliance with VOW rules, and ensure transparency of brokerage identity.  
• Transaction-Related Professionals: Lawyers, mortgage brokers, inspectors, or other professionals involved in your real estate transaction may access necessary information to complete the transaction.  
• Trusted Service Providers: Hosting, CRM, analytics, or marketing platforms may process your information under strict confidentiality obligations.  
• Legal and Regulatory Authorities: We may disclose information when required by law or for regulatory purposes, including in the case of mergers or acquisitions.  

All third parties are required to maintain confidentiality and protect your information.  

Data Security and Retention  

We implement strong safeguards, including secure servers, encrypted transmissions (HTTPS), and restricted access. Personal information is retained only as long as necessary to provide services, meet legal obligations, or resolve disputes, after which it is securely deleted or anonymized.  

Your Rights  

You may request access to your personal information, correct inaccuracies, request deletion (where permitted), withdraw consent for marketing communications, or inquire about how your information is used by contacting  info@serikrealty.ca .  

Additional Information  

Children’s Privacy: Our services are not intended for individuals under 18.  

Third-Party Links: Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.  

International Data Transfers: Some of our service providers may store or process data outside Canada. Appropriate safeguards are in place to protect your information.  

Real Estate Compliance: We follow all MLS®, PropTx, and VOW rules to ensure authorized access, monitoring, and transparent brokerage disclosure. Usage of listing information under VOW best practices is strictly monitored to protect your privacy while providing registered users with accurate property information.  

Updates  

We may update this Privacy Policy from time to time. Updates will appear on this page with a revised “Last Updated” date. Continued use of our Website indicates acceptance of any changes.  

Contact Us  

Serik Realty   
5800 Keaton Crescent, Mississauga, ON, Canada   
Phone: 647-578-9400   
Email:  info@serik.ca